Communicating & Influencing

Developing and enhancing your communication, writing, and presentation skills is the key to mastering the techniques and tactics of influencing, persuading, and negotiating.

LearningPathContent

Business Writing

1. 5 Common Types of Business Correspondence

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2. Conventions of Business Writing

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3. Graphics in Business Writing

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4. Identify the Purpose of Your Writing

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5. Keep Your Writing Short and Effective

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6. Levels of Formality

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7. Proofreading Your Writing

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8. The Worst Writing Mistakes You Can Make at Work

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9. Your Business Plan Appendix

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10. Your Tone in Business Writing

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Effective Communication & Influencing Skills

1. 3 Surprising Ways to Influence Your Employees

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2. 4 Types of Direction in Formal Communication

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3. 5 Easy Steps to Foster Healthy Team Relationship

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4. 6 Extremely Common Phrases Emotionally Intelligent People Avoid

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5. A Closer Look into Types of Communication

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6. Ask for What You Want and Get It

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7. Become the Leader People Want to Follow

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8. Giving Employees a Meaningful Praise

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9. Improve Communication When Times are Bad

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10. Make Your Team Understand Your Business Strategy

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Presentation Skills

1. Connection with the Audience

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2. Handling Audience Questions

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3. Handling Presentation Anxiety

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4. Knowing Your Audience

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5. Perfect Presentation Planning

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6. Polish your Delivery

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7. Professional Presentation Structure

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8. The Importance of Good Presentation Skills

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9. Types of Presentation

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10. Visual Aids for Impact

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Information

Length
Subject
Engaging People

About this course

Developing and enhancing your communication, writing, and presentation skills is the key to mastering the techniques and tactics of influencing, persuading, and negotiating.

What you'll learn

  • Use tone, language, and level of formality appropriately and effectively
  • Assess and develop your own communication skills through feedback and reflection
  • Plan, prepare and structure your own presentation
  • Manage different audience and build rapport
  • Understand and learn the conventions of letters, memos, reports, and e-mails within an organization
  • Learn and apply influencing skills and techniques and negotiation strategies and tactics
  • Persuade, influence, and encourage others
Level
Intermediate